We hope that all our clients, their families and pets are keeping safe and well in these difficult times.

Since the Covid 19 outbreak and the subsequent restrictions placed on us all, we have had to make profound changes to how we work and how we are able to offer our services.

While we remain in line with the government’s instructions, we are now offering an almost normal range of services including vaccinations and routine neutering. We are offering you these services while adhering to social distancing guidelines in order to keep you and our staff safe and your pets healthy. This means we do not allow our clients into our buildings at the moment but instead speak with you outside before taking your pet inside with us to examine them and treat them. This method of working is not ideal and is constantly under review but has allowed us to maintain our high standards of care throughout the pandemic.

We are also continuing to offer, where appropriate, video consultations with a vet via WhatsApp or Facetime for those who are self-isolating or shielding. There will be a charge of £28.50 for this service. It may be on the basis of this call that your pet needs to be seen in person.  We will then make arrangements for you to visit the practice. The Royal College of Veterinary Surgeons is only allowing us to offer this ‘remote consulting’ temporarily and requires us to perform such work within set guidelines but they have extended the period in which remote consulting and prescribing is allowed until the end of September.

Our opening hours at all our branches are now back to normal.

The above measures have allowed us to provide your ongoing veterinary care in a safe manner.   We will continue to keep you up to date on Facebook and on our website with any new developments.

All our best wishes to you all,

The Team at Temple End